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Search for Common Ground

Program Quality Director - DRC

Africa - Central and Southern – Goma , DRC
Department Africa - Central and Southern
Employment Type Full-Time
Minimum Experience Experienced

Position Summary

Reporting to the Country Director, the Program Quality Director, (PQD) will provide leadership in quality program design, strategy and implementation across all SFCG programs. The post holder will ensure rigor in proposal development processes, relevance to Search’s strategies at all levels, and excellence in program implementation. The post holder will develop and encourage an environment for learning and improvement within the team.

This is a senior position and the post holder is a member of the Senior Management Team and expected to contribute to management decisions as required. The post holder will have a national level responsibility for overseeing quality of all projects in the DRC. The post holder will manage a team of program specialists, providing technical quality support to projects in all project target areas. 

Key Responsibilities

Roles and responsibilities include

Program Design 

  • Ensure quality of design of all new projects, including alignment to Search’s global and country strategies and Theory of Change and adherence to the Common Ground approach.
  • Ensure that lessons learned, recommendations and best practices are incorporated into project design.
  • Provide substantive contribution to programmatic components of proposals and budgets, working in close collaboration with all Technical staff, Heads of Offices, Regional and HQ based support teams.
  • Conduct final review of all proposals before final sign off by the Country Director.
  • In close coordination with the CD and HoOs, ensure regular and strategic liaison with donors and key partners in DRC and actively seek to identify and nurture new funding opportunities and relationships, including prepositioning for consortium bids. 
  • Represent Search as required at national and international meetings, conferences and other forums. 
  • Take the lead in conducting feasibility studies for new project sites and programmatic approaches. 
  • Lead the process for closing down of field locations while ensuring a positive legacy for Search. 

Program Implementation

  • Compile and disseminate regularly Search’s tools, methodologies and program updates from other countries and regions with program staff.
  • Lead in designing and/or identifying appropriate methodologies for the various project contexts and goals, ensure their integration into program implementation and propose changes where needed.
  • Ensure that media, participatory theatre and training activities integrate the Common Ground Approach, the methodology guide, considerations for gender, and Do More Good principles. 
  • Review and approve program activity ToRs
  • Coordinate with HoO to mitigate delays in implementation of program activities
  • Ensure that Search training methodologies are regularly reviewed and updated and utilize experiential and other appropriate peace building techniques. 
  • Review all donor reports, ensuring program activities and results are adequately and accurately captured. 
  • Review and input into all research documents, including conflict scans and analyses, baselines and final evaluation reports.
  • Ensure excellent coordination between technical teams and the project managers, logistics, admin/finance and Heads of Office. 
  • Conduct field visits and spot checks to assess on the ground implementation.

Program Strategy

  • Participate actively in all project startups, ensuring development of clear implementation strategy and shared understanding of project outputs and outcomes. 
  • Ensure that quarterly reviews are organized for every project and that lessons learned are integrated into project implementation as needed.
  • Lead on creating mechanisms for positive critique, creativity and innovation leading to continuous improvement of program approaches among Search staff and partners.
  • Coordinate information flow between program and senior management.
  • Support the CD to lead the annual review and adaptation of Search’s country strategy in line with shifting context and conflict dynamics. 
  • Ensure the integration of youth, media and SSR strategies in new projects.

 Capacity Building

  • Conduct training assessment for teams across the various field offices to identify gaps. 
  • Develop and manage annual capacity building plan for program staff and partners.
  • provide coaching and mentoring to staff and teams on specific programmatic methodologies or approaches as required.
  • Lead on improving programmatic engagement with local partners 
  • Lead in assessing and evaluating local partner performance, developing partner capacity building and ensuring that partners are provided with the requisite skills to develop and grow as effective civil society actors in DRC.

As job descriptions cannot be exhaustive, the position holder may be required to undertake other duties that are broadly in line with the above key responsibilities.


    You meet the following qualifications:


    • Bachelor’s Degree in communications, journalism, conflict studies, peace building or a related field 


    • At least five years’ experience in implementation of conflict transformation and peace building programming in the DRC context, 
    • At least five years’ experience working in journalism, media production, or communication for social change.


      • Cross-cultural experience and sensitivity, and experience living and working in developing countries
      • Experience living and working in unstable environments 
      • Experience of donor representation, proposal development, logical framework development and donor reporting 
      • Excellent coordination, communication and networking skills
      • Professional-level competency in French and English, both orally and in writing.
      • Knowledge of Search for Common Ground and the Common Ground Approach an advantage.
      • Willingness to regularly travel on short notice around the country 

                  This position will close on June 25th, 2018.

                   To apply

                  To apply, interested candidates should send the following items  to our employment portal  here:

                  • current resume
                  • cover letter

                  Only applicants invited for an interview will be contacted. No phone calls please. Please see our website for full details of our work.

                  Search for Common Ground (Search) is an international non-profit organization that promotes the peaceful resolution of conflict. With headquarters in Washington, DC and Brussels, Belgium, Search’s mission is to transform how individuals, organizations, and governments deal with conflict—away from destructive approaches towards cooperative solutions. With more than 600 staff worldwide, Search implements projects in more than 30 countries across the globe.  

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                  • Location
                    Goma , DRC
                  • Department
                    Africa - Central and Southern
                  • Employment Type
                  • Minimum Experience
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